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Resort Manager – Le Preskil Beach Resort

Le Preskil Beach Resort

We are looking for an experienced Resort Manager to oversee the daily operations of our hotel, maintain the drive of high quality service and ensure profitable running of business.

The Resort Manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.

The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

  • Oversee and manage all service departments and work closely with heads of department on a daily basis
  • Plan activities and allocate responsibilities to head of department to achieve the most efficient operating model
  • Manage budgets and financial plans as well as control expenditure and monitor sales and profits targets
  • Address customer complaints and comments
  • Deal with maintenance issues, shortages in staff or equipment
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Host educational tours together with the Sales & Marketing Team
  • Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

  • Proven experience as Resort Manager or relevant role
  • Fluency in French and English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • BSc in Business Administration, Hotel/Hospitality Management or relevant field
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